Joining RN2903-based device to Senet network


#1

I am testing joining our Microchip RN2903-based device to the Senet network:

I am in downtown Western Springs, IL, which should have good coverage according the the Senet coverage map. However, I am not able to connect. I am using a passthrough mode to the RN2903 to give the commands directly to the RN2903 module on our device, and using the following settings:

sys reset
sys factoryRESET
mac set deveui *****
mac set appeui ****
mac set appkey ****
mac set sync 34
mac save
mac join otaa

However, what gets returned is “denied” and I don’t see any activity with the device I provisioned in the Senet portal.

Are all the senet gateways 64 channels? I tried limit the channel to sub-band 1 (channels 0-7 and 64):
mac set ch status 0 on
mac set ch status 1 on
mac set ch status 2 on
mac set ch status 3 on
mac set ch status 4 on
mac set ch status 5 on
mac set ch status 6 on
mac set ch status 7 on
mac set ch status 8 off
mac set ch status 9 off
mac set ch status 10 off
mac set ch status 11 off
mac set ch status 12 off
mac set ch status 13 off
mac set ch status 14 off
mac set ch status 15 off
mac set ch status 16 off
mac set ch status 17 off
mac set ch status 18 off
mac set ch status 19 off
mac set ch status 20 off
mac set ch status 21 off
mac set ch status 22 off
mac set ch status 23 off
mac set ch status 24 off
mac set ch status 25 off
mac set ch status 26 off
mac set ch status 27 off
mac set ch status 28 off
mac set ch status 29 off
mac set ch status 30 off
mac set ch status 31 off
mac set ch status 32 off
mac set ch status 33 off
mac set ch status 34 off
mac set ch status 35 off
mac set ch status 36 off
mac set ch status 37 off
mac set ch status 38 off
mac set ch status 39 off
mac set ch status 40 off
mac set ch status 41 off
mac set ch status 42 off
mac set ch status 43 off
mac set ch status 44 off
mac set ch status 45 off
mac set ch status 46 off
mac set ch status 47 off
mac set ch status 48 off
mac set ch status 49 off
mac set ch status 50 off
mac set ch status 51 off
mac set ch status 52 off
mac set ch status 53 off
mac set ch status 54 off
mac set ch status 55 off
mac set ch status 56 off
mac set ch status 57 off
mac set ch status 58 off
mac set ch status 59 off
mac set ch status 60 off
mac set ch status 61 off
mac set ch status 62 off
mac set ch status 63 off
mac set ch status 64 on
mac set ch status 65 off
mac set ch status 66 off
mac set ch status 67 off
mac set ch status 68 off
mac set ch status 69 off
mac set ch status 70 off
mac set ch status 71 off

that did not make a difference. I also tried some different settings found online and it didn’t make any difference:

mac set rxdelay1 1000
mac set rxdelay2 2000
mac set rx2 8 923300000

I tried a few different locations in the area. Should I expect strong coverage in this area? Is there an area in Chicagoland that I should expect good coverage? Our device is using the taoglas 915Mhz PCB antenna:

Since the configuration for our device should be the same as the LoRaMote device from Microchip (and I see that device listed in the Senet portal), is there a suggested device configuration?

tim


#2

Hello Timothy,

Thanks for posting to the Senet Community Forum. As your request is specific to connecting the device to our network we’ll need to verify the device configuration as well as the location you are testing from. Can you please submit your inquiry to support@senetco.com. Please include the device configuration for review as well as specific information regarding the location you are testing from.

Regards,
Mike


#3

I’ll submit the request via email. All of the configuration info is in the post, and I was at/around this location:

1013 Burlington Ave, Western Springs, IL 60558

tim


#4

Hello Tim! How are you? Have you resolved this problem yet? I am having the exact same issue with the RN2903. Greetings!


#5

Hello Miguel,

Thanks for posting to the forum. Are you still encountering issues connecting to the Senet network? If so, we should start by validating coverage in the area you are located. if you can provide an address that you have tested from that would be great. In addition we should also validate the configuration of your RN2903 device. We advise that you send the configuration directly to our support mailing list: support@senetco.com. Please also include a contact number where you can be reached. We will then evaluate coverage at you location as well as the configuration and get back to you.

Regards,
Mike