Hello All,
Sorry for the newbee question, but I can not seem to find a way to “delete” a sensor (not gateway). I have unregistered the sensor, but can’t seem to find a way to delete it. The documentation and the current UI don’t seem to match. Any help would be great.
Jay
Hello Jay,
Senet offers two distinct workflows to our customers, a Developer Portal and a Production Portal. Each of these platforms contains a different set of workflows.
For the Developer Portal (limited use/no charge access), we allow for the deletion of devices as customers may be testing various aspects of a new device.
For a Production Portal, the equivalent of a device delete is to transition its state to Deactivated. The Deactivated state will prevent the device from subsequently joining the network. In the event the device is already Joined and communicating on the network, transitioning the device to Deactivated and either forcing a Join or powering off is required in order to completely remove from the network.
Regards,
Mike